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Being a parent is one of the best jobs in the world, but it can also be one of the toughest as family life can often be challenging and demanding.

Sometimes you may feel like you want some extra help, support or advice but you don’t know which way to turn.


HYHG U16s Mediation Service is free for 10 - 15 year olds and their families in Hertfordshire. Whether you are living at home, with parents, other family members, friends or are in care, we can help you find solutions. Free, friendly, confidential and open to all. How to contact us:

Call - 01707 272769
Or visit - www.hyhg.org
email - u16mediation@hyhg.org


Drug use in the family

Call 24 hours a day, 365 days a year, FRANK is around to give you FREE info on drugs.                     0800 77 66 00

Text your drugs question  - you don’t have to use your real name - and FRANK will get back to you. Text 82111

Log onto Frank No 'real' names needed. Ask about drugs and FRANK will get back to you.

www talktofrank.com

Read Frank – leaflets on drugs for 11-14 and 14-16 year olds, and an informative Parents’ guide to drugs and alcohol. The guide is available free to parents/carers via talktofrank.com or by calling FRANK on 0800 77 66 00


Parent’s Fact Sheet


Know what your children are doing online and who they are talking to. Ask
them to teach you to use any applications you have never used. Keeping
the computer in a family room means that you can share your child’s online
experience – and that they are less likely to act inappropriately
(i.e. via webcam).
Help your children to understand that they should never give out personal
details to online friends — personal information includes their messenger
ID, email address, mobile number and any pictures of themselves, their
family or friends. If your child publishes a picture or video online, anyone
can change it or share it. Remind them that anyone may be looking at their
images and one day a future employer could!
If your child receives spam/junk email & texts, remind them never to believe
them, reply to them or use them. It’s not a good idea for your child to open
files that are from people they don’t know. They won’t know what they
contain — it could be a virus, or worse — an inappropriate image or film.
Help your child to understand that some people lie online and therefore it’s
better to keep online mates online. They should never meet up with any
strangers without an adult they trust.
Always keep communication open for a child to know that it’s never too late
to tell someone if something makes them feel uncomfortable.
Teach young people how to block someone online and how to report them
if they feel uncomfortable.





Hertsdirect www.hertsdirect.org
Connexions www.connexions-direct.com
Parent Line www.parentlineplus.org.uk

e-parents A magazine-style website from the National Family and Parenting Institute, offering support and advice on parenting, with links to similarly themed website: www.e-parents.org

Support organisation providing information and advice for lone parents. www.gingerbread.org.uk

The Fatherhood Institute:
A registered charity, and the UK's leading provider of training, consultancy and publications to help family service providers meet government requirements to include fathers in their practice. The Institute’s work is grounded in evidence of the impact, both positive and negative, of fathers in the lives of children and mothers - www.fatherhoodinstitute.org


It’s their hormones and mood swings?
Some days you don’t know whether
You’re coming or going!
Being a parent to a teenager can be tough.
Our sons and daughters may clam up overnight, sulk or do nothing but argue.
Where have our lovely babies gone?

Parentline Plus 0808 800 2222
Free Textphone 0800 783 6783
Website: www.parentlineplus.org.uk
Email: parentsupport@parentplus.org.uk

Help! I’ve Got a Problem


  • Information – National Drugs Helpline: FRANK- 0800 77 66 00
  • Parental Support – Parental Drug Awareness Service, Helpline Number: 01992 534636
  • Parental Support/Advice - Parentline Plus 0808 800 2222
  • Counselling – Face To Face 01438 749147 :Bowes Lyon Centre, Stevenage
  • Young Minds- A free confidential advice line providing information for any adult with concerns about mental health of a child or young person – 0800 018 2138


The Heathcote School | Shephall Green, Stevenage, SG2 9XT The Heathcote School :: Specialist Engineering College